Contact Us
*Important* Do not call or email us with
HDfury or Moome
questions. We cannot help you. We did not sell you the product, you ordered
directly from the manufacturer. We do not sell or support these products, and we
do not know the status of your order. All questions must be directed to the
manufacturer using the the email address on the order page.
Our mailing address is:
Sound Solutions Inc
# 344-19567 Fraser Hwy.
Surrey, B.C.
Canada
V3S 9A4
Phone: (604) 514-1751
Please do not call about HDfury or Moome products - we cannot help you (see
above)
Fax: (604) 514-8934
For CRT projector sales or technical questions, contact Curt at:
curt@curtpalme.com
For website problems or to suggest new content, contact Kal the webmaster at:
webmaster@curtpalme.com
Do you need to send me parts for repair? See
this page.
Have a technical or sales question that isn't answered on this site?
I welcome your questions about CRT projectors, and feel free
to email me. However, as of the summer of 2005, I am being
flooded with emails to the point that I cannot keep up with the
sheer volume. Some other resellers have gotten out of the
business, others have fallen off the face of the planet, so my
emails have tripled over last year. As you may have guessed,
this projector business is pretty much a one man show for me,
good techs are hard to find. Below are a few quick points where
I can best assist you, and some links to other good sites with
lots of CRT information.
Therefore, I urge you to check out my site and ask general questions in the
Forum before emailing me, as I update
this site frequently and new info and tips are added weekly.
(1) I am a repair tech for CRT projectors. I spend about 60 hours a week
repairing sets and bringing them up to original manufacturer's specs. I do not
do performance modifications to sets, I leave that to the 'tweakers' that have
the time to do this. I do not do fan mods, as I never want to be accused of
short tube and chassis life due to an untested mod. I therefore have no info on
mods and replacement fans for projectors.
(2) I have only used Draper Matte white screens found at
www.draperinc.com. I
have not experimented with Da-Lite, Stewart, Carada or other screens.
Unfortunately I cannot comment on these other screens. I am a Draper dealer and
can give you a competitive quote on any screen you might need.
(3) I have worked with Lumagen and DVDO scalers and love them. I have not done
A/B comparisons with any other scalers out there. I don't use the low end
scalers found on eBay, the one or two I've tried have had substandard images
compared to the DVDO or Lumagen units.
(4) I use the Audioauthority 9A65 transcoder to convert component into RGBHV/VGA
signals. It works well with all of the
HDTV and DVD sources I've fed to it at 1080i. I usually have these transcoders
in stock and can sell them for less than their website price when purchased with
a projector.
(5) I carry a large number of new and rebuilt spare parts for almost all makes
of CRT projectors. I've stopped supporting sets that were made pre 1990 as those
sets are now old to the point where they fail due to the age of the components.
(6) I do not sell new tubes and typically do not sell good used tubes.
With the large amount of projectors that I sell through the website and on eBay,
I am always looking for sources of good used tubes myself for sets I have here.
Occasionally I will sell used tubes on eBay with some wear or text burn or other
minor flaw in them that prevents me from selling them. For new tubes, they may
be purchased from Sony directly for Sony sets, or through the company VDC which
rebuilds them and may be reached at 1-800-241-5005 or at
www.videodisplayprojection.com. Due to
possible warranty issues, I will only sell VDC tubes when purchased with one of
my sets. I will not broker or sell them separately, sorry!
(7) Since I make a part of my living repairing modules, I unfortunately cannot
release specific part related information when it comes to troubleshooting
circuit boards. I can assist you in troubleshooting down to a specific board or
module, and I have the capability to repair almost all boards here. I have
virtually every chassis and model in stock to test your board in an actual
working set here before I send a repaired board back.
(8) I urge all of you to sign up at our
Forum. Ask questions and
get opinions from myself and other CRT Projector/Home Theater enthusiasts. If your
question is general in nature, posting a question on the forum will usually
result in a much faster response than emailing me directly! Not to mention
that you will often get multiple replies as well!
(9) Want to hook up the newest HDMI devices (Blu-ray/HD DVD/etc) to your CRT
projector or other analog display? See our
third party marketplace products
for HDMI input cards and converters sold to you directly by our third party
vendors.
I appreciate your support!
Curt
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