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MPHSystems
Joined: 01 Aug 2013
Posts: 21
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| Posted: Wed Sep 18, 2013 2:50 am Post subject: Pulling my hair out over a genie |
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anyone else had a problem with direcTV genie clinte locking up?
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Bucketfoot
Joined: 17 Mar 2006
Posts: 698
Location: Centennial, CO
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| Posted: Wed Sep 18, 2013 2:29 pm Post subject: |
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Mine has been stable for quite awhile now. Do you have an HR34 or HR44?
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MPHSystems
Joined: 01 Aug 2013
Posts: 21
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| Posted: Wed Sep 18, 2013 3:35 pm Post subject: |
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have tried both the 34 and 44, the 44 got to hot so currently we are on a 34. Every day or so the system locks up and the genie has to be rebooted so the clients will work. DIrecTV is trying to say that it's the non 3ghz connectors
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MPHSystems
Joined: 01 Aug 2013
Posts: 21
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| Posted: Wed Sep 18, 2013 7:06 pm Post subject: |
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The DirecTV tech said the workaround was to leave the HR44 on all the time, either that or replace the clients with regular STBs 
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MPHSystems
Joined: 01 Aug 2013
Posts: 21
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| Posted: Sat Nov 30, 2013 5:49 am Post subject: Epilogue: |
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The workaround I found that works is to leave the Geni server on all the time. I use harmony ultimate remotes and a little programming change and all my affected customers are happy.
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