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When the HT salesman are shady and greedy!!
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digitalayon



Joined: 02 Mar 2009
Posts: 921


Posted: Fri Oct 05, 2012 5:37 pm    Post subject: When the HT salesman are shady and greedy!!

OK....I visited a family members home the other day and they asked me about my knowledge of CRT projectors. I replied hobby/novice....they took me to their basement and there hanging is a G90. They had just mounted it and wanted some help on setting it up. So I assisted with it and we got it dialed in and looks great. I asked them where it came from and they got it from their neighbors who had upgraded to the JVC LCOS.....How do I know that? I'll get to that in a minute. So here we are trying it out and watching the Yankees and Redsox game. I was looking at what could be better but really could not find much. Then the knock on the door came. It is the sales guy who sold the neighbors the new projector. Evidently he had offered the old owners a $500.00 credit for the old G90 and they declined and wanted to give it away to members of my family. The man came in and made an offer of $550.00 to my uncle for the older G90. He then turns to me asking if that is a good deal for a machine with 1100 hours on it. I asked why he wanted it so badly considering he sold the neighbors a new unit by slamming the G90 as older technology. I then tell him the news he doesn't want to hear that I have had several and know about the mods including the Moome HDMI card made for it just like I did with my 9500LC. I asked if he offered that option to my uncle's neighbors?....No was his reply....he said it wasn't worth selling. OK....but this HT guy still wants it to mod for himself or to sell it. Now the neighbor walks over because he saw HT guy head over. He came right in when I said yes I will add a HDMI connection to the G90 so he can have blu-ray play on it. The old owner about flipped his lid because he explained that the G90 looked as good or better than his new JVC but was not told HDMI could be adapted to it. He asked the sales guy why he bought a new projector and he said "Sir...you never asked for it. You just wanted a way to run HDMI from your new blu-ray player using HDMI". Now I didn't want to help this sales guy one bit but I said to the old owner...."you have a really nice new unit there. It will pay for itself over time by the amount of juice he will not be consuming". So after all is said and done, we have a new owner of a JVC LCOS who feels ripped off and is stuck in a lease agreement with a bank but will be ok, a HT guy who tried to pull a fast one and get a G90 for cheap that at least got a sale, and a new CRT owner who is delighted and excited for 1080P in HD. And BTW this guy knows about Curt's site and is a member but would not reveal his identity.....so....if he sees this post....I think he's pond scum!!!!
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draganm



Joined: 08 Mar 2006
Posts: 8990
Location: Colorado

Posted: Fri Oct 05, 2012 6:28 pm    Post subject: Re: When the HT salesman are shady and greedy!!

digitalayon wrote:
The old owner about flipped his lid because he explained that the G90 looked as good or better than his new JVC but was not told HDMI could be adapted to it. He asked the sales guy why he bought a new projector and he said "Sir...you never asked for it. You just wanted a way to run HDMI from your new blu-ray player using HDMI".
if the salesman knew there was HDMI card available for the G90, and didn't even mention it just to sell the LCD, then that's pretty bad.
guys like that don't usually have long careers in sales, once the word gets out your putting profit ahead of honesty with your customers then the sales dry up quickly
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Phoenixed



Joined: 13 Oct 2011
Posts: 514
Location: The mitten

Posted: Fri Oct 05, 2012 7:16 pm    Post subject:

Most Reps do have funny ways of not telling the whole truth though...
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zaphod



Joined: 16 Jun 2006
Posts: 2002
Location: Cloverdale

Posted: Fri Oct 05, 2012 7:58 pm    Post subject:

"You just wanted a way to run HDMI from your new blu-ray player using HDMI"

well, the moome card would have met that need. and the saleman seems to have known about it. he just wanted to make a more profitable sale and get a G90 for the icing.

real class act.

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HaydnG90



Joined: 22 May 2006
Posts: 1356


Posted: Fri Oct 05, 2012 8:02 pm    Post subject:

Phoenixed wrote:
Most Reps do have funny ways of not telling the whole truth though...


Especially when it might cost them a sale. Good score for your Uncle on the low hour G90. Moome and the like deserve awards for what they've done to help support the CRT community by offering their HDMI solutions.
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Phoenixed



Joined: 13 Oct 2011
Posts: 514
Location: The mitten

Posted: Fri Oct 05, 2012 8:24 pm    Post subject:

Dragan is right though in the HT business honesty should befirst and foremost .
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Phoenixed



Joined: 13 Oct 2011
Posts: 514
Location: The mitten

Posted: Fri Oct 05, 2012 8:29 pm    Post subject:

HaydnG90 wrote:
Phoenixed wrote:
Most Reps do have funny ways of not telling the whole truth though...


Especially when it might cost them a sale. Good score for your Uncle on the low hour G90. Moome and the like deserve awards for what they've done to help support the CRT community by offering their HDMI solutions.


Yuup. Without them we'd all have to have HTPCs.

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HaydnG90



Joined: 22 May 2006
Posts: 1356


Posted: Fri Oct 05, 2012 8:43 pm    Post subject:

Been there done that... not for me.
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digitalayon



Joined: 02 Mar 2009
Posts: 921


Posted: Fri Oct 05, 2012 8:44 pm    Post subject:

HaydnG90 wrote:
Phoenixed wrote:
Most Reps do have funny ways of not telling the whole truth though...


Especially when it might cost them a sale. Good score for your Uncle on the low hour G90. Moome and the like deserve awards for what they've done to help support the CRT community by offering their HDMI solutions.


I agree....Moome deserves a HOLIDAY named after him. Someone get me a statue of him so that I may drop roses at the feet as I watch blu-rays in 1080p and all of their glory.
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Phoenixed



Joined: 13 Oct 2011
Posts: 514
Location: The mitten

Posted: Fri Oct 05, 2012 9:05 pm    Post subject:

Dude messing with porches and resolutions is an awesome way to spend a weekend. You are missing out...
Laughing

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HaydnG90



Joined: 22 May 2006
Posts: 1356


Posted: Fri Oct 05, 2012 9:15 pm    Post subject:

I can find better things to tweak on a weekend Wink Wink
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Phoenixed



Joined: 13 Oct 2011
Posts: 514
Location: The mitten

Posted: Fri Oct 05, 2012 9:42 pm    Post subject:

There needs to be a nudge emoticon here.
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Spanky Ham



Joined: 22 Mar 2006
Posts: 5643
Location: Comedy Central

Posted: Fri Oct 05, 2012 9:48 pm    Post subject:

Not to take the salesman side, but he may not have wanted the headache of dealing with a Moome or HDfury solution if it went through him. He probably should have mentioned it if he didn't want to deal with it, but then of course he wouldn't have gotten a sale.
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ecrabb
Forum Moderator


Joined: 13 Mar 2006
Posts: 15909
Location: Utah

TV/Projector: JVC RS40, Epson 5010

Posted: Fri Oct 05, 2012 11:59 pm    Post subject:

Exactly, Spanky. As great of a solution as the Moome cards are for us hobbyists, I wouldn't exactly call it appropriate for a retail sale. What the hell are you supposed to do if the card dies or if you have trouble? "Gee, sorry Mr. G90 owner... This card I sold you seems to be a problem. Why don't you just not use your theater room for six or eight weeks while I try to communicate with this guy in Taiwan and hope for the best. Sorry!"

It's easy to beat up on the sales guy, but unless somebody was there for that transaction, it's hard to say who misled who. The customer may not have mentioned anything about wishing he could use Blu-ray with the G90, assuming there was no way. Having reached that conclusion, he may have reached out to the dealer with the attitude of "finally having to get rid of the old beast" or something along those lines. Hard to say. Could be a dirtbag sales guy, or could be genuine lack of communication.

SC
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zaphod



Joined: 16 Jun 2006
Posts: 2002
Location: Cloverdale

Posted: Sat Oct 06, 2012 1:16 am    Post subject:

yeah, it's easy to beat up the salsesguy and there are other valid reasons to not promote/sell the moome or HDFury solutions, but IMHO the salesguy should have mentioned them with the disclaimers about support and other potiential issues. then the informed buyer makes the decision they want to instead of finding out later that there were other options that they may or may not have wanted to pursue.
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CasetheCorvetteman



Joined: 09 Nov 2008
Posts: 6326
Location: Australia

Posted: Sat Oct 06, 2012 1:50 am    Post subject:

Youd have to be paying an arm and a leg per kW hour for electricity if you think its going to make much of a difference to running costs, id be amazed if you could even pick up a difference on the power bill itll be that small.
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HaydnG90



Joined: 22 May 2006
Posts: 1356


Posted: Sat Oct 06, 2012 2:51 am    Post subject:

CasetheCorvetteman wrote:
Youd have to be paying an arm and a leg per kW hour for electricity if you think its going to make much of a difference to running costs, id be amazed if you could even pick up a difference on the power bill itll be that small.



I think he was just trying to say something 'positive' to make the original owner feel a little better with his LCOS purchase. Energy costs are pretty low here so I doubt there would truly be much of a difference at the end of the month.
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ecrabb
Forum Moderator


Joined: 13 Mar 2006
Posts: 15909
Location: Utah

TV/Projector: JVC RS40, Epson 5010

Posted: Sat Oct 06, 2012 3:26 am    Post subject:

Yes, he was being nice. I've run the numbers on this several times before. In my part of the country, electricity is very cheap - an average of $.015/kWh. So, we're talking about $3 vs $6 for digital vs. CRT, respectively... Per YEAR. That's assuming you average a couple of hours/day. Unless it was on 24/7, it's nearly irrelevant.

Actually, the electricity to power the projector is nearly non-existant compared to the lamp operation cost, which is probably closer to $.10-.15/hour if you have a lower-cost machine, or $.25-.30/hour for something like a newer JVC.

That's why I laugh at the hand-wringing campaign over the "power vampires"... Those evil wall warts. The concern is that they dissipate a couple of watts in heat 24/7, which is wasteful. We could all save money on our utility bills by putting them on "smart" power strips. Let's see... It costs a couple of dollars a year to charge a smartphone or tablet, and I'm supposed to worry about the "waste" heat from the wall wart itself? Seriously? Spend $20 on a power strip to stop the $1/year of waste from the "vampire". Excellent idea.

Sorry for the detour.

SC
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Audiophile



Joined: 23 Jun 2012
Posts: 29
Location: Manassas, VA

Posted: Sat Oct 06, 2012 3:58 am    Post subject:

Interesting, good score on the G90!

I work on some pro A/V projects at work and a sales guy once told me... "we can not guarantee full system functionality" when I questioned why a proposal they sent had 3-4 extra scalers. His response was the video wall controller only outputs DVI and will not interface with our RGBHV inputs. I sent him the manufacturer's link showing the RGBHV outputs on the wall controller and he removed all the scalers. Yes, some sales guys are scum. Smile

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CasetheCorvetteman



Joined: 09 Nov 2008
Posts: 6326
Location: Australia

Posted: Sat Oct 06, 2012 6:03 am    Post subject:

ecrabb wrote:
Yes, he was being nice. I've run the numbers on this several times before. In my part of the country, electricity is very cheap - an average of $.015/kWh. So, we're talking about $3 vs $6 for digital vs. CRT, respectively... Per YEAR. That's assuming you average a couple of hours/day. Unless it was on 24/7, it's nearly irrelevant.

Actually, the electricity to power the projector is nearly non-existant compared to the lamp operation cost, which is probably closer to $.10-.15/hour if you have a lower-cost machine, or $.25-.30/hour for something like a newer JVC.

That's why I laugh at the hand-wringing campaign over the "power vampires"... Those evil wall warts. The concern is that they dissipate a couple of watts in heat 24/7, which is wasteful. We could all save money on our utility bills by putting them on "smart" power strips. Let's see... It costs a couple of dollars a year to charge a smartphone or tablet, and I'm supposed to worry about the "waste" heat from the wall wart itself? Seriously? Spend $20 on a power strip to stop the $1/year of waste from the "vampire". Excellent idea.

Sorry for the detour.

SC

Yes, and the CRT isnt pulling full power the whole time, where as backlit digital projectors and TVs pretty much do.

For the rest, exactly my argument for them here too, ive seen some remote controlled ones here that cost as much as $50, and for that outlay i worked out with the average TV, VCR, bluray player and AV receiver, youd save a whole $3-$5 a year, assuming 24/7 standby, never switching them on. So in the real world itd be nothing but a loss. If the powers that be want to save energy, they should look at local power factor correction before replacing standby appliances with a standby appliance.
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