CurtPalme.com Home Theater Forum

Dave Lister · Posted: Sat Sep 15, 2007 1:25 pm Post subject:

I didn't mean Curt should be rude to him, although he probably deserves it Wink

I just meant tell it like it is, that Curt is not going to bend over backwards like he does with nice customers who pay their debt as agreed.

Be calm, be factual and be fair.

Maurizio Prandi · Posted: Sat Sep 15, 2007 8:53 pm Post subject:

Agreed, Dave. Furthermore I think that Curt has got all the 3 qualities you listed in your last post.
I also think that Curt gets a lot of the business because of those 3 qualities, in addition to the fact that he is THE most knowledgable expert in the market of CRTs.

Cheers! Thumbs Up

Dave Lister · Posted: Sun Sep 16, 2007 6:59 am Post subject:

**Curt Palme** · Posted: Thu Sep 20, 2007 2:19 pm Post subject:

**Curt Palme** · Posted: Thu Sep 20, 2007 2:26 pm Post subject:

penticton102 · Joined: 27 May 2006 Posts: 137 Location: penticton B.C

curt palme wrote

Oops, missed a bunch of posts while I was out of town.

# 1, it's a PT 105, not a 1085, and as I said, bring the set back and I have no problems working on it... under warranty. You can't expect me to cover shipping on a $350 USD projector... Sad

[/quote]

you wouldn,t have that problem if the pj was up to snuff before you sent it out now you exspect me to pickup the freight bothways on this boat anchor which is not right Thumbs Down

**Curt Palme** · Posted: Thu Sep 20, 2007 4:02 pm Post subject:

Walter, we've been through this before. THe set worked fine for about 48 hours before I sent it up. I also told you up front that I had NO spare parts for the unit, and you didn't want to spend a bit more money for something like an ECP that I could support remotely.

I was offering to pick the set up if I was coming to Penticton, but that didn't happen this year as expected.

So as with anything that you buy new from the store, let alone something that's 18+ years old and used, you need to take it back to the dealer for servicing.

penticton102 · Joined: 27 May 2006 Posts: 137 Location: penticton B.C

curt check your e-mails i was dissatisfied right from day one with this panny and you admitted that some of the controls never worked at all so whats the sense in sending the pj when there is no pincushion control and it keystones so badly that the pic is unwatchable?

**Curt Palme** · Posted: Thu Sep 20, 2007 4:47 pm Post subject:

Some of the controls will not work depending on whether you're using video or RGB as indicated on the unit. NO question that the Panny is harder to set up than the Sony 12XX that you last had, but every control did work on the set, I wouldn't send a set out that I knew had problems with it, no matter if it's a $200 or $10,000 set. I had the unit preset here for your screenb size, and as I said, I ran it for 2 days off and on to make sure it was stable. Get the set to me and I'll repair it or retweak it.

penticton102 · Joined: 27 May 2006 Posts: 137 Location: penticton B.C

the controls don,t work at all never mind in video or rgb your assertion that all the controls worked is patent nonsense , the pj as it sits right now and when i got it from you is useless to say i,m not a happy camper would be the understatement of the century.........

**Curt Palme** · Posted: Thu Sep 20, 2007 5:01 pm Post subject:

OK, you're the expert Walter.

I can't do anything for you unless I see the set. That's where we've been at for the last 6 months or so.

I will add this though. There are 4 or 5 unmarked pots on the convergence board. If you tweaked those while setting the unit up, that will completely destroy the actions of the convergence controls, and might explain why the key and pin don't work. I tweaked those when I first got the set because the manual wasn't handy at the time. It took me about 4 hours to realign those pots with a scope and meter and the service manual due to my own adjustment happy pot tweaking. The pots were realigned to spec though as per the s/manual, and all relevant convergence pots worked as they were supposed to.

penticton102 · Joined: 27 May 2006 Posts: 137 Location: penticton B.C

scarcasm aside just fix the damn machine or replace it remember the customer is always right i,ll send it down ASAP and if you don,t have spare parts for it then replace it with something else OK ?...........

**Curt Palme** · Posted: Thu Sep 20, 2007 5:25 pm Post subject:

That's fine by me.

CRT_Ben · Joined: 28 Aug 2006 Posts: 1684 Location: Northern Virginia

'bout time you guys showed up, my popcorn was getting cold Wink

mp20748 · Posted: Thu Sep 20, 2007 5:46 pm Post subject:

Dang, now you guys are going to piss off Phil. You seem to have resolved this without his help.. Very Happy

PJMoore · Joined: 05 Oct 2006 Posts: 99

penticton102 · Joined: 27 May 2006 Posts: 137 Location: penticton B.C

PJMoore · Joined: 05 Oct 2006 Posts: 99

[quote="penticton102] ... when the customer (meaning me) gets sometging he didn,t bargain for you damn right i,m correct[/quote]

Thank you for proving my point so eloquently

penticton102 · Joined: 27 May 2006 Posts: 137 Location: penticton B.C

no problem MYOB

PJMoore · Joined: 05 Oct 2006 Posts: 99

Only someone suggesting we are to believe Curt is not customer focused would insist they are entitled to privacy when airing complaints in a public forum. But, let me publicly thank you for providing a few amusing moments in any regard.