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jeffslife
Joined: 17 Apr 2010
Posts: 4190
Location: ohio usa
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| Posted: Tue Mar 12, 2013 9:37 pm Post subject: integra mic question |
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Does anyone know what the correct part number is for the audssey set up mic for an Integra 7.8 ? I cant get audssey to run it keeps giving me an error on the right surround speaker, I called integra and they said it was probably the mic. I bought my Integra on ebay and it didnt come with a mic and I was using the one from my Denon.
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jeffslife
Joined: 17 Apr 2010
Posts: 4190
Location: ohio usa
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| Posted: Wed Mar 13, 2013 1:17 pm Post subject: |
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Well a guy asked this same question on AVS a while back and nobody there could anwser it either. It isnt in the manual. I was on the phone on hold with Parts and sevice for 45 minutes then it turned 5 o'clock and the recording changed and said there was no one available to help me at the current time. I wanted to scream.
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Curt Palme
CRT Tech
Joined: 08 Mar 2006
Posts: 24396
Location: Langley, BC
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| Posted: Wed Mar 13, 2013 4:36 pm Post subject: |
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I don't buy it that it's the mic. That's a cheapie condenser mic, their cost probably $.02. 
Try moving the mic closer to the right speaker to see if it picks it up.
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flipdog
Joined: 22 Dec 2011
Posts: 156
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| Posted: Wed Mar 13, 2013 5:07 pm Post subject: |
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It's not getting proper signal transfer because the speaker wire is to thick.
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jeffslife
Joined: 17 Apr 2010
Posts: 4190
Location: ohio usa
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| Posted: Wed Mar 13, 2013 6:12 pm Post subject: |
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Curt, I tried that. I tried raising the levels. I tried changing speakers and wire. I tried making sure the mic was perfectly level. I spent almost 6 hours trying everything I could imagine. I spent almost an hour (today) on hold with Integra support and I finally gave up and got an 800 number for Onkyo which not only give me the correct part number but sent me a link to order it online for 15 bucks with free shipping. The guy also said if it didnt fix it I could return it for a refund no questions asked. It should be here in a few days. I will post the results.
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Nashou66
Joined: 12 Jan 2007
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Location: West Seneca NY
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CIR Engineering
Joined: 25 Aug 2008
Posts: 4269
Location: Chicago USA & Berlin Germany
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| Posted: Wed Mar 13, 2013 11:53 pm Post subject: |
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| jeffslife wrote: | | Well a guy asked this same question on AVS a while back and nobody there could anwser it either. It isnt in the manual. I was on the phone on hold with Parts and sevice for 45 minutes then it turned 5 o'clock and the recording changed and said there was no one available to help me at the current time. I wanted to scream. |
What excellent customer service.
craigr
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jeffslife
Joined: 17 Apr 2010
Posts: 4190
Location: ohio usa
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| Posted: Fri Mar 22, 2013 2:53 pm Post subject: |
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new mic same problem, its the amp.
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flipdog
Joined: 22 Dec 2011
Posts: 156
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| Posted: Fri Mar 22, 2013 3:01 pm Post subject: |
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Try doing a master reset (if it has one) and starting over.
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Nashou66
Joined: 12 Jan 2007
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jeffslife
Joined: 17 Apr 2010
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Location: ohio usa
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| Posted: Fri Mar 22, 2013 3:50 pm Post subject: |
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I see nothing in the manual about a master reset. I'll wait and see if crabb knows.
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flipdog
Joined: 22 Dec 2011
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| Posted: Fri Mar 22, 2013 4:26 pm Post subject: |
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Try this:
1: Press the "STANDBY ON" button to turn on the unit.
2: Press and hold the VIDEO 1 button, then press the Standby/on button.
3: After CLEAR is displayed, unplug the unit.
4: Plug back in and see if your settings were neutralized.
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jeffslife
Joined: 17 Apr 2010
Posts: 4190
Location: ohio usa
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| Posted: Mon Mar 25, 2013 9:32 pm Post subject: |
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the integra 7.8 does not have a video 1 button
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ecrabb
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Joined: 13 Mar 2006
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| Posted: Mon Mar 25, 2013 10:03 pm Post subject: |
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Try VCR/DVR + Standby while the 7.8 is turned on, Jeff.
FYI, I think reset will nuke any/all custom settings like input names, input assignments, speaker setup, and any Audyssey/EQ setup. It will be like you just took it out of the box. Just so you know!
SC
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jeffslife
Joined: 17 Apr 2010
Posts: 4190
Location: ohio usa
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| Posted: Mon Mar 25, 2013 10:55 pm Post subject: |
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Thanks steve, Thats kinda what I figured, I was going to do a more accurate in depth set up anyway. I just like the way AUDESSEY works on movies. Music is completly different I turn it off for that, it just sounds wrong even in 2 channel stereo.
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jeffslife
Joined: 17 Apr 2010
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Location: ohio usa
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| Posted: Mon Mar 25, 2013 11:00 pm Post subject: |
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OK well it cleared everything so later I will try to run AUDESSEY again and hope for the best ! THANKS ALL !
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jeffslife
Joined: 17 Apr 2010
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Location: ohio usa
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| Posted: Tue Mar 26, 2013 9:46 pm Post subject: |
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It got worse ! Now its not picking up 2 speakers.
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Nashou66
Joined: 12 Jan 2007
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Nashou66
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jeffslife
Joined: 17 Apr 2010
Posts: 4190
Location: ohio usa
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| Posted: Tue Mar 26, 2013 11:05 pm Post subject: |
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LOL ! The speakers it wont pick up are not doubled. Now its the right rear surround and left front surround.
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