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Curt Palme CRT Tech
Joined: 08 Mar 2006 Posts: 24396 Location: Langley, BC
TV/Projector: All of them!
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| Posted: Sun Dec 30, 2012 12:14 am Post subject: PS3/Fury error message |
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Got a customer that had an old Harman projector from circa 1990 (?). He was running a Crescendo box to convert the cable box component output to RGBHV, and then a first generation Fury1 to convert the output of his PS3 HDMI input. The output of the Fury ran into the VGA passthrough of the Crescendo box.
I upgraded him to an NEC PG set that I'd gone through and ran for 3-4 days at numerous resolutions with no issues.
He pulled down the Harman set, put up the NEC, and got an intermittent pix with the cable box. Seemed like the set was hunting for a proper sync signal. The PS3 signal worked fine. I believe both sources were set to 1080i.
We started working via phone on setting up the PS3 signal, and he'd been converging for a while, when a message saying something like 'incompatible HDMI TV' came up on the screen, and a prompt came up asking if he wanted to switch to component output. I told him to select 'no' which he did, and the screen went blank.
Now, I don't normally use PS3s, but my assumption here is that the message came from the PS3, and it wasn't sensing the Fury as a legit HDMI device, so it turned off video to the HDMI output of the PS3. The message wasn't an NEC message.
SO we still can't get the NEC to lock to the cable box, the PS3 is dead, and he has no other TV to check signals with.
Did the PS3 do some firmware upgrade while he was setting it up to cause it to have HDMI/Fury issues, the same day that he switched projectors? He's out of town of course, a ferry ride away, so not conducive for me to go there or for him to bring the set over.
Since I started typing this, we tried a few things.
-HDMI PS3 output appears to be dead, although the projector seems to recognize the 1080i output of the box.
-HDMI output of the cable box gives nothing.
-component out of the cable box gives a dark pix for 5-6 seconds, then blanks out, then repeats.
-he does not have any spare display device, no spare DVD player with component out, no spare cables, and of course no spare Fury or transcoder, or a laptop.
Tomorrow he will get a DVD player with component output and a laptop to see if the VGA signal into the projector works, or if the component signal from another DVD player will work.
Now, the only thing that I just thought of is that there may be a ground loop between the projector and the cable box, so he's going to lift the ground wire from the projector to see if that works. If so, I have a ground lifter for the cable to send him.
My main concern here is the incompatibility message of the PS3. What to do about that?
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stefuel
Joined: 07 Mar 2006 Posts: 3353 Location: Green Harbor MA USA
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| Posted: Sun Dec 30, 2012 12:29 am Post subject: |
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Is he using the external power supply???
I had a Fury1 connected to my PS3 a long time ago and it would wig out without the power supply.
_________________ Chip
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Card carrying member of the AVS chain gang.
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Nashou66
Joined: 12 Jan 2007 Posts: 16171 Location: West Seneca NY
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| Posted: Sun Dec 30, 2012 12:39 am Post subject: |
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When HDCP kicks in and shuts off the picture it still send the sync signals so the PJ will still show the resolution( 1080i in your case here) The PS3 must have updated and maybe the old fury's HDCP key was revoked?
Or the new cable he is using is not a good quality or too long. if he can Bring the PS3 close to the HD Fury and PJ then have him
try a shorter cable and see what happens.
Athanasios
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Curt Palme CRT Tech
Joined: 08 Mar 2006 Posts: 24396 Location: Langley, BC
TV/Projector: All of them!
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| Posted: Sun Dec 30, 2012 1:09 am Post subject: |
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DIdn't ask about the power supply. Everything was working with the old Harman, so I'd assumed he has hte power supply. My guess is that the HDCP key may have been revoked.
I'm firing up another NEC PG to see if I can duplicate his scenario with the cable box..
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AnalogRocks Forum Moderator
Joined: 08 Mar 2006 Posts: 26706 Location: Toronto, Ontario, Canada
TV/Projector: Sony 1252Q, AMPRO 4000G
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| Posted: Sun Dec 30, 2012 1:55 am Post subject: |
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| Curt Palme wrote: | DIdn't ask about the power supply. Everything was working with the old Harman, so I'd assumed he has hte power supply. My guess is that the HDCP key may have been revoked.
I'm firing up another NEC PG to see if I can duplicate his scenario with the cable box.. |
Just updated my PS3 60GB last night. A OK at 1080i through HDFury1 no power sypply. I'D also suspect the HDMI cable and/or HDMI to DVI adaptor if applicable
_________________ Tech support for nothing
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HD done right!
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Phoenixed
Joined: 13 Oct 2011 Posts: 514 Location: The mitten
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| Posted: Sun Dec 30, 2012 3:40 am Post subject: |
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The playstation likes its hdcp handshaked more and faster than normal. My ps3 "winks" out all the time. Some of the problem can be resolved by reseting the video display on the ps3. This will reinitialize the hdcp connection and give it a baseline "time to component" measurement.
Our problem in CRT is the amount of "support" items we have on our video chains adding to the lag in hdcp handshake.
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AnalogRocks Forum Moderator
Joined: 08 Mar 2006 Posts: 26706 Location: Toronto, Ontario, Canada
TV/Projector: Sony 1252Q, AMPRO 4000G
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| Posted: Sun Dec 30, 2012 4:11 am Post subject: |
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| Phoenixed wrote: | The playstation likes its hdcp handshaked more and faster than normal. My ps3 "winks" out all the time. Some of the problem can be resolved by reseting the video display on the ps3. This will reinitialize the hdcp connection and give it a baseline "time to component" measurement.
Our problem in CRT is the amount of "support" items we have on our video chains adding to the lag in hdcp handshake. |
You know I've seen this as well. From time to time on the PS3 I'll see a full screen static. I'm always playing with the resolutions back and forth between 480p and 1080i.
My other thought was WanMan. He had a power surge that took out the HDMI port on the PS3. Hop that's not the case with this one though.
_________________ Tech support for nothing
CRT.
HD done right!
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Curt Palme CRT Tech
Joined: 08 Mar 2006 Posts: 24396 Location: Langley, BC
TV/Projector: All of them!
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| Posted: Sat Jan 05, 2013 3:19 pm Post subject: |
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So after a couple of hours and many phone calls of frustrating troubleshooting via phone, the customer took the set back down, and loaded everything into his car, and brought the set and all the peripherals over, including the Fury1, the Crescendo transcoder and his PS3 and cable box. His Fury and PS3 locked fine. I then fired up the cable box. The signal locked, but sure enough, the pix rolled every 6 seconds or so.
On a hunch, I scoped the sync waveform coming out of the Crescendo. There was a triangular shaped negative pulse sitting on top of the sync signal that was slightly off the 60Hz V sync pulse. SOmething within the Crescendo was sending this out, as the component output of the cable box didn't show this. Every 6 seconds or so, the inverse triangular pulse rode on top of the V sync pulse, causing loss of sync of the pix.
So that was the end issue. I didn't have a spare transcoder here, so I told the customer to order another one.
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zaphod
Joined: 16 Jun 2006 Posts: 2002 Location: Cloverdale
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| Posted: Sat Jan 05, 2013 5:26 pm Post subject: |
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i have a spare 2200 you can borrow. i'm at superstore this morning. call me if you want me to toss it into the car.
_________________ walk gently. leave a good impression.
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Curt Palme CRT Tech
Joined: 08 Mar 2006 Posts: 24396 Location: Langley, BC
TV/Projector: All of them!
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| Posted: Sat Jan 05, 2013 6:32 pm Post subject: |
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Customer is already back on the Island, but thanks!
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