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Kiev Savoie
Joined: 25 Oct 2007
Posts: 432
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| Posted: Thu Oct 29, 2009 1:23 pm Post subject: Samsung SIR-TS360 problem |
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My samsung tuner stopped pulling program information a few weeks ago. On every channel it just displays "regular schedule". Does anyone have a fix for this?
Last edited by Kiev Savoie on Fri Oct 30, 2009 12:49 am; edited 1 time in total
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macgyver655
Joined: 22 Aug 2007
Posts: 8508
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| Posted: Thu Oct 29, 2009 4:02 pm Post subject: |
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I believe you mean a SIR-TS360. 
Anyways, more info is required. What signals? Sat, OTA, cable. Have you also tried the video input? Which are working and which are not?
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macgyver655
Joined: 22 Aug 2007
Posts: 8508
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| Posted: Thu Oct 29, 2009 4:36 pm Post subject: |
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Oh, have you tried unplugging it for a few minutes?
Also is it unlocked?
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Kiev Savoie
Joined: 25 Oct 2007
Posts: 432
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| Posted: Fri Oct 30, 2009 1:02 am Post subject: |
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Oh sorry for the typo. I'm watching tv OTA only. There are no reception problems or other changes in functioning, just can't get the program info when i call up the info header or the guide. I'll try unplugging it. I'm not sure what you mean by trying the video input or if it is unlocked, but I get reception just fine and watch it every night. I just don't have the convenience of having the program name and description at my fingertips anymore.
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macgyver655
Joined: 22 Aug 2007
Posts: 8508
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| Posted: Fri Oct 30, 2009 2:29 am Post subject: |
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I wasn't sure of exactly what your problem was, meaning I didn't know if you had any picture. But now that I'm clear on what your problem is then try unplugging it like I said. If that doesn't cure it then its possible you may need a firmware update. The process the OTA channels use to send their data may have changed slightly and would then require a firmware update. the only problem is the only way to get an update is via sat.. You may be able to contact Directv about this even if you dont have a subscription.
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AnalogRocks
Forum Moderator
Joined: 08 Mar 2006
Posts: 26706
Location: Toronto, Ontario, Canada
TV/Projector: Sony 1252Q, AMPRO 4000G
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| Posted: Fri Oct 30, 2009 3:35 am Post subject: |
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How could they change the guide info? That would effect all the STB's out there. The OTA ones don't have updates for them.
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macgyver655
Joined: 22 Aug 2007
Posts: 8508
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| Posted: Fri Oct 30, 2009 4:13 am Post subject: |
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| AnalogRocks wrote: | | How could they change the guide info? That would effect all the STB's out there. The OTA ones don't have updates for them. |
First let me say that he may just need a reboot to resolve his problem.
Now Directv did not make these receivers just so people could get OTA HD without a subscription. They were made because of the issue of locals not being available via sat subscription if they could receive them OTA. Good old laws again.
Now with that being said, do you think Directv would give out receivers that cost them money to manufacturer and then have people just use them for OTA and not pay for a subscription? They dont make any money off OTA.
So you say what does that have to do with this. Well lets say that in the firmware code it occasionally checks to see if there is a sat signal. If the signal is not confirmed then it could be coded to turn off certain features. You would think well why not turn off OTA reception? Well the law may not allow that. There are laws surrounding all kinds of coding issues, believe it or not.
So a simple line of code from the satellite to the receiver would keep the OTA guide active. All sat receivers are updated via satellite. Or Jtag.
I'm not saying this is gospel here but this is how these things work. Take this from someone who use to recode sat boxes regularly.... 
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AnalogRocks
Forum Moderator
Joined: 08 Mar 2006
Posts: 26706
Location: Toronto, Ontario, Canada
TV/Projector: Sony 1252Q, AMPRO 4000G
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| Posted: Fri Oct 30, 2009 4:31 am Post subject: |
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That sounds contrived, sneaky and low handed. That would be something a p o l i t i c i a n would come up with.
There fore it's probably true. 
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macgyver655
Joined: 22 Aug 2007
Posts: 8508
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| Posted: Fri Oct 30, 2009 4:37 am Post subject: |
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| AnalogRocks wrote: | That sounds contrived, sneaky and low handed. That would be something a p o l i t i c i a n would come up with.
There fore it's probably true. |
Hey....just look at the HDCP fiasco......... How many laws do you think apply there?......... 
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Kiev Savoie
Joined: 25 Oct 2007
Posts: 432
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| Posted: Sat Oct 31, 2009 4:39 pm Post subject: |
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That was easy enough. I unplugged it and when I turned it back on yesterday morning all program info was available. I guess this is one of those "check the gas before you bring your lawnmower to the repair shop" scenarios.  Thanks Macgyver, You Da Man! 
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jkruger
Joined: 24 Oct 2007
Posts: 2435
Location: Carlsbad, CA
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| Posted: Sat Oct 31, 2009 4:48 pm Post subject: |
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The sound output quit on my SA8300 HDDVR the other day. After about an hour of cable swapping and head scratching I rebooted it.
Problem cured.
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