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[stridsvognen]

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[stridsvognen]

Here is a old mail from August, where i explain about some problems to the shipping.


From: Kurt ... [mailto:stridsvognen@hotmail.com]
Sent: August-11-14 8:56 AM
To: Curt Palme
Subject: RE: sound solutions invoice kurt hojmark July 2014 2



The tubes has been running 30 min now, on a low contrast, i cant run them hard as they are in a test machine with no lenses or anything.



The green need focus set to 100 to look sharp, so something must have moved on that one. just cant see what. Is it possible that the focus magnet can be bad.?

From: curtpalme@shaw.ca
To: stridsvognen@hotmail.com
Subject: RE: sound solutions invoice kurt hojmark July 2014 2
Date: Mon, 11 Aug 2014 08:43:43 -0700

They all came from the first lot tube that I got, I did find one other green tube that had the later magnets on them, so I guess VDC was in a transition period.



Let me know how the tubes are, I am sitting here filing three USPS claims right now..



Cheers!



From: Kurt ... [mailto:stridsvognen@hotmail.com]
Sent: August-11-14 8:38 AM
To: Curt Palme
Subject: RE: sound solutions invoice kurt hojmark July 2014 2



I just picked up 2 of the tubes, red and green.



They had a rough ride, the neck board cover on the red tube was totaly trashed, but im testing the tubes now, and it fired up fine, so i hope nothing happened to the tube or magnets.



The green is right from the 2011 batch, but the red you send me is the new batch with those anoying flare magnets, why did you not ship red and green tube from 2011 batch as you promised.?



Is the 2nd red and green set also a mix.?



Im still fighting to get the 2nd set declared true customs.



Ill send you 200$ more later today, just to send you some money, hold on to the 3rd set a bit longer please, i need to find out how to get them true without problems.



Regards.



Kurt

[macgyver655]

[stridsvognen]

Curt, is this the 3 red tubes you sent me.?

[CIR Engineering]

[stridsvognen]

[Reddman]

I have no stake in this but I will say the following:


stridsvogen,

you're beating a dead horse and your attempts to strong arm Curt has gotten to the point of being annoying which is putting it mildly. I've read every post in this thread and you HAVE changed your version of events several times and you've repeatedly jumped from one thing to another which leads me to suspect your intentions. At this point you are simply alienating yourself more and more. It's apparent that you aren't concerned about that. I don't post much but I'm on this forum everyday and I must say that you are the most abrasive poster here. I know you your ego won't allow it but move on because you will not get the outcome you're seeking.

Curt

I must say that you've been more than patient and gracious in your responses which really amazes me. I wouldn't have entertained him as long as you have. There's nothing that you can do that will satisfy stridsvogen. The more you have attempted to resolved the matter reasonably, the more he has demanded. And there's NO WAY I would EVER accept or fail to address the gross lack of disrespect that you've been shown. I appreciate how willing you are to let him have his say but it's past the point of what's acceptable. It may be time to finally remove the chronic instigator.

[stridsvognen]

[redfox001]

One thing not mentioned here is that there is something like custommer protection through paypal. When something does not arrive or is not as advertised than you get your money back simple. Paypal will deal with the seller. There is a 180 days term on this. So I have to say that ebay and paypal protect the custommer more than most posters here would want.

I myself have no problems. I got great deals, not completely as advertised but Curt was willing to solve everything.

[Reddman]

[stridsvognen]

[macgyver655]

[macgyver655]

[redfox001]

[cmjohnson]

As others have said, it's gotta be something loose scratching the phosphor.

I've seen a leaky tube die of a gas leak while in operation. A blue 9" tube in a Marquee with a cracked neck. (I'm guilty,
I cracked it myself in a fit of genius. Failed to remove all connectors when taking out the tube assembly.)

What I saw was a dim blurry blue picture, very out of focus. Looking right into the lens, the pattern (convergence grid) was moving all around just exactly like it was under water with ripples and waves. A few seconds later, POP! Then instant darkness. The HV arc through the neck at the leak broke the neck clean off the bell.

[gnnash]

I guess I'll chime in with my tube experience.

I bought one of the new green tubes from Curt last year for my 1209s. It arrived in excellent condition, no rust, corrosion, wear on the covers or anything. I transferred it into the Barco housing, and was happy.

About 100 hours in, the tube cracked out of nowhere. Curt and I did some diagnosis, and after agreeing that there was enough glycol, yet still a properly-sized air bubble left for expansion, and the raster was properly placed on the tube face, he volunteered to send a new tube, saying it was probably weak glass from the factory. I just had to pay for shipping for the second tube, and he would swap out the green C-element on the replacement with a clear one, since I didn't need it anyway, it it would help recoup his loss a bit.

Second tube arrived in a reasonable amount of time, outer box a little smashed, but nothing that seemed major. There was a little glycol in the plastic bag, I attributed this to the c-element replacement, knowing how nasty glycol is and hard it is to dry up completely. Tube still was in excellent shape, no corrosion anywhere. I started removing it from the housing and realized that the ceramics were cracked. I emailed Curt, devastated, thinking that I could have possibly done something. He asked for pictures, and definitively said that it had to be shipping damage, nothing that I had done. He filed a claim, and I had to bring in the tube for inspection.

The claim drug on for quite a while, but I understood that Curt is a one-man operation, and needed to receive the insurance payment before sending out another tube.

The claim continued to drag on, and we finally found that it had been denied for an unknown reason. Curt asked me to ship back the tube so he could continue to pursue the claim on his end, which I did at my expense, and he then sent me a third new one at his expense.

The third tube arrived in excellent shape, once again with just a bit of glycol in the plastic from having replaced the c-element. That tube is now in my projector, performing great.

I would say that Curt's customer service was great overall. Though things took a bit more time than I would have liked during the process, he could have easily claimed no responsibility for the original tube cracking, since he very clearly sells these tubes "as-is", especially when they are removed from their housing.

I find Strids' story to be very hard to believe.

[stridsvognen]

[gnnash]

[stridsvognen]

[stridsvognen]

Curt you dont reply your PM, i need to find out where this red tube came from. It had your name on the box, if you did not ship this one we need to find out who changed the tube in the box before it arrived here.