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stefuel
Joined: 07 Mar 2006 Posts: 3353 Location: Green Harbor MA USA
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Link Posted: Tue Jul 08, 2014 4:53 am Post subject: Only selling to people I know |
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The person who bought the Box 1020 had to have it. I told him I would send it out Sat am 2 day so he could get it quick
I guess he didn't research the device before he bought it. He now claims it works fine, it just doesn't do what he hoped it would. Now he wants to send it back for refund.
_________________ Chip
A Barco is only a AmPro with training wheels
Card carrying member of the AVS chain gang.
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ecrabb Forum Moderator
Joined: 13 Mar 2006 Posts: 15909 Location: Utah
TV/Projector: JVC RS40, Epson 5010
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Link Posted: Tue Jul 08, 2014 4:57 am Post subject: |
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Um. No. I hate to say it, tell him to sell it himself, then. I'm tired of people not taking responsibility for their own actions. If I bought something from somebody here on the forum, I can't begin to fathom asking them to take it back because "it doesn't do what I hoped it would." If you want that kind of purchase experience, then do your shopping at Walmart or Target.
Jesus, suck it up and sell it yourself, whoever you are.
Sorry if it's somebody on the forum I know, but Judas Priest. Come on!
SC
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Curt Palme CRT Tech
Joined: 08 Mar 2006 Posts: 24303 Location: Langley, BC
TV/Projector: All of them!
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Link Posted: Tue Jul 08, 2014 5:01 am Post subject: |
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Just say there's a 50% restocking fee.
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barclay66
Joined: 27 Jun 2011 Posts: 1291 Location: Germany
TV/Projector: Marquee 9500 Ultra
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Link Posted: Tue Jul 08, 2014 7:25 am Post subject: Re: Only selling to people I know |
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stefuel wrote: | I guess he didn't research the device before he bought it. |
Bingo!
This seperates the boys from the men (or the amateurs from the pro's (or the lazy from the dedicated ones))!
If I was getting offered something, I'd better make sure I know what it is and if I really need it. It should be enough for the seller to give information on the manufacturer and the model of a technical device as any additional information should be available on the web. It's even here on the site: http://www.curtpalme.com/Box1020.shtm!
Otherwise You might be debating about existing and non-existing functionalities all day long.
"I want to return it. It doesn't...
... make coffee
... make me win the lottery
... bring peace to the earth
... make my car bigger than my neighbour's
... replace my wife with <enter preferred celebrity name>"
etc...
Regards,
barclay66
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CasetheCorvetteman
Joined: 09 Nov 2008 Posts: 6319 Location: Australia
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Link Posted: Tue Jul 08, 2014 10:02 am Post subject: |
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Barclay, youd be better off replacing your wife with a car that is bigger than your neighbour's, then when you win lottery, you can buy a nice home where it's peaceful
And be f***ed if id be refunding that, it sure as sh** aint your fault, so why should you wear it Stefuel?
_________________ Barco CineMAX, 120" OZ Theatre Majestic 16:9 screen, H/K AVR 7.1...
RUNCO DTV991 LC ( NEC XG 852 LC ) 100" 4:3 screen, H/K AVR 5.1...
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stefuel
Joined: 07 Mar 2006 Posts: 3353 Location: Green Harbor MA USA
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Link Posted: Tue Jul 08, 2014 10:09 am Post subject: |
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Not to mention the fact that there is paypal fees and shipping expenses to deal with. Then you have the time packing and the time to test it when it comes back. I will not do anything until I'm sure he didn't blow it up first. What do you do if it comes back D.O.A.?
_________________ Chip
A Barco is only a AmPro with training wheels
Card carrying member of the AVS chain gang.
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barclay66
Joined: 27 Jun 2011 Posts: 1291 Location: Germany
TV/Projector: Marquee 9500 Ultra
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Link Posted: Tue Jul 08, 2014 10:47 am Post subject: |
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CasetheCorvetteman wrote: | Barclay, youd be better off replacing your wife with a car that is bigger than your neighbour's, then when you win lottery, you can buy a nice home where it's peaceful |
These are fine already. I only could need some more coffee...
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kal Forum Administrator
Joined: 06 Mar 2006 Posts: 17860 Location: Ottawa, Canada
TV/Projector: JVC DLA-NZ7
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Link Posted: Tue Jul 08, 2014 1:09 pm Post subject: Re: Only selling to people I know |
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stefuel wrote: | He now claims it works fine, it just doesn't do what he hoped it would. Now he wants to send it back for refund. |
"Doesn't do what he hoped it would" is no different than "I no longer need it" or any other excuse.
As others have mentioned, you're not a retail store. When someone buys something used off someone it goes without saying that the seller does not have a return policy, unless the seller specifically states they do.
Put this way: Had they asked to try it out to see if it did what they were hoping it would, you most likely never would have taken the time to package it up and mail it quickly. I certainly would not have. I would have pointed them to the specifications page here and asked "what exactly do you need it to do?" to clarify for them if it would work for them (though it's not the sellers responsibility at all to do this).
Kal
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ecrabb Forum Moderator
Joined: 13 Mar 2006 Posts: 15909 Location: Utah
TV/Projector: JVC RS40, Epson 5010
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Link Posted: Tue Jul 08, 2014 3:19 pm Post subject: |
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stefuel wrote: | Not to mention the fact that there is paypal fees and shipping expenses to deal with. Then you have the time packing and the time to test it when it comes back. I will not do anything until I'm sure he didn't blow it up first. What do you do if it comes back D.O.A.? |
First and foremost, you don't take it back! It's not your responsibility to take it back unless it's not as described or was defective or otherwise non-functional for its intended purpose. Feel free to point the buyer to this thread as further explanation.
If for some inexplicable reason you feel obligated to accommodate this childish person's requests, then whatever you do, don't refund the money until you receive the item back and verify that it's in the same working and cosmetic condition it was when it left your possession.
Then, for God's sake, don't refund the shipping. At the VERY LEAST, you shouldn't be out ANY money whatsoever. Not a cent. You shouldn't have to worry about PayPal fees; they should be refunded to you when you refund the money, so the only thing will be shipping. Refund the total less shipping. The buyer should damn well expect to at least pay for shipping both ways. OTOH, if this person thinks he should be able to just ship stuff back because he decided it wasn't right for him, then I'm pretty sure he'll also be confounded that anybody would ask him to pay for shipping.
Wow, this is a real head-shaker.
This isn't a regular poster on this forum, is it?
SC
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stefuel
Joined: 07 Mar 2006 Posts: 3353 Location: Green Harbor MA USA
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Link Posted: Tue Jul 08, 2014 9:21 pm Post subject: |
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"This isn't a regular poster on this forum, is it?"
Nope. Only has 5-6 posts in the buy and sell forum.
_________________ Chip
A Barco is only a AmPro with training wheels
Card carrying member of the AVS chain gang.
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stefuel
Joined: 07 Mar 2006 Posts: 3353 Location: Green Harbor MA USA
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Link Posted: Tue Jul 08, 2014 9:32 pm Post subject: |
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Actually, he has seven posts. Five of them are "bogus posts" so he could gain access to PM.
_________________ Chip
A Barco is only a AmPro with training wheels
Card carrying member of the AVS chain gang.
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stefuel
Joined: 07 Mar 2006 Posts: 3353 Location: Green Harbor MA USA
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Link Posted: Tue Jul 08, 2014 9:40 pm Post subject: |
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Here is his excuse. Like I'm supposed to know what he plans to use it for.
Hi,
"Hooked up the Box1020 and it works well connected directly to my monitor via component and pass through VGA. Unfortunately, I was looking for something for transcode the XRGB-3 to component because the scaler I use in conjunction with the XRGB, the Optoma HD3000, won't correctly interpolate the SMTPE resolution of 480p (720x480) and instead sees it as 640x480 (which causes incorrect scaling), and while I was able to get this working, the end result is a step down from the current transcoding solution I've been using. This is no fault of the device which, from what I can see, works flawlessly for normal use. The XRGB-3 is a notoriously finicky device with numerous quirks."
_________________ Chip
A Barco is only a AmPro with training wheels
Card carrying member of the AVS chain gang.
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CasetheCorvetteman
Joined: 09 Nov 2008 Posts: 6319 Location: Australia
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Link Posted: Wed Jul 09, 2014 12:04 am Post subject: |
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Well i dont care who it is!! They have no business asking you to take it back and refund them. Its seems very unanimous here!!
At the end of the day, he took a punt on this and it didnt work as he hoped. Tough luck that. Ive done it many times myself, and im sure others here have too, but you do that KNOWING it may not work and youre out the costs either way.
It is very clear from his message that he knew he was taking a punt.
_________________ Barco CineMAX, 120" OZ Theatre Majestic 16:9 screen, H/K AVR 7.1...
RUNCO DTV991 LC ( NEC XG 852 LC ) 100" 4:3 screen, H/K AVR 5.1...
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ecrabb Forum Moderator
Joined: 13 Mar 2006 Posts: 15909 Location: Utah
TV/Projector: JVC RS40, Epson 5010
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Link Posted: Wed Jul 09, 2014 12:10 am Post subject: |
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Exactly. It's a risk you take buying used gear. If you want a no-questions-asked return policy, then buy new and pay full price. Even then, you usually pay return shipping! But, in the case of the used gear, you buy it, and if it doesn't work out as you'd hoped, then you suck it up and resell it.
SC
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jeffslife
Joined: 17 Apr 2010 Posts: 4181 Location: ohio usa
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Link Posted: Wed Jul 09, 2014 12:13 am Post subject: |
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Buying used is always a crapshoot, you take your chances. If it don't work out you either deal with it or sell it and try to break even. You cant expect the seller to take the risk for you.
_________________ We are ALL job creators !
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macgyver655
Joined: 22 Aug 2007 Posts: 8508
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Link Posted: Wed Jul 09, 2014 2:13 am Post subject: |
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Fine. I'll keep the damn thing.
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CasetheCorvetteman
Joined: 09 Nov 2008 Posts: 6319 Location: Australia
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Link Posted: Wed Jul 09, 2014 2:27 am Post subject: |
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macgyver655 wrote: | Fine. I'll keep the damn thing. |
Hahaha!!! Aint no way im believing it was you
_________________ Barco CineMAX, 120" OZ Theatre Majestic 16:9 screen, H/K AVR 7.1...
RUNCO DTV991 LC ( NEC XG 852 LC ) 100" 4:3 screen, H/K AVR 5.1...
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the big E
Joined: 20 Apr 2013 Posts: 1928 Location: speedwell Tn.
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Link Posted: Wed Jul 09, 2014 5:20 am Post subject: |
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As a person who runs his own pc shop I say do NOT take it back
I had someone do this to me with a pc bulid(boy did that end ugly)
I tried to make the person happy but NO! They wasn't buying it
Basicly they gave me the wrong specs that they wanted the computer to be and I ended up eating the cost of the bulid(luckily it was a cheapie)
Yes I sold the machine but I have started a no returns policy unless its doa of he then that its repairs only
If I sell a used machine its given a full check over before I even sell it(same goes for stuff like this)
_________________ crt king of black
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AnalogRocks Forum Moderator
Joined: 08 Mar 2006 Posts: 26690 Location: Toronto, Ontario, Canada
TV/Projector: Sony 1252Q, AMPRO 4000G
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Link Posted: Wed Jul 09, 2014 7:16 am Post subject: |
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My take on this. I have bought a **FEW** things over the years that didn't work well. There's a stack over there in the corner of that stuff.
I do my due diligence and research the crap outta things before I buy, but, as the buyer of this piece discovered, sometimes the dohicky just doesn't do what you need it to. If I had bought it, it would be sitting in the corner, waiting for the next project OR re-listed in the buy and sell forum.
_________________ Tech support for nothing
CRT.
HD done right!
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the big E
Joined: 20 Apr 2013 Posts: 1928 Location: speedwell Tn.
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Link Posted: Thu Jul 10, 2014 6:21 am Post subject: |
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A r you and i both do the same if it don't work like I was expecting I resell it to recover the loss
I haven't done it much but I have a set of jbl speakers I am itching to sell
_________________ crt king of black
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