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MX-3000 Software

 
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tkeppeler




Joined: 05 Oct 2013
Posts: 6
Location: Boston, MA


PostLink    Posted: Tue Oct 15, 2013 3:20 pm    Post subject: MX-3000 Software Reply with quote


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Hello!

So, I just called URC and told them my story... I bought an MX-3000 a few years ago from Tweeter, which has subsequently gone out of business. I changed components recently and wanted to make some changes to the setup, so I called URC to try to get the software. Instead, they gave me a list of A/V shops in the area that would reprogram it for a fee. I have no interest in doing that--I'm comfortable with the software (just reprogrammed my MX850, in fact...) and would prefer not to hire someone to do something I'm perfectly capable of doing.

Has anyone run into a similar difficulty? Any chance you could point me in the right direction to find the software so that I can make just a couple changes? I spent big bucks on the remote and would love to keep using it...

Thanks!

Tom
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HK-Steve




Joined: 15 Jul 2006
Posts: 849
Location: Switzerland

TV/Projector: Marquee 9500, Epson 8100


PostLink    Posted: Tue Oct 15, 2013 6:02 pm    Post subject: Reply with quote

Try this form to URC,

Worked for me.


Cheers
Steve



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tkeppeler




Joined: 05 Oct 2013
Posts: 6
Location: Boston, MA


PostLink    Posted: Tue Oct 15, 2013 6:25 pm    Post subject: Reply with quote

You rock, Steve--thanks!
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b3tech




Joined: 21 Jan 2014
Posts: 6
Location: Sydney, Australia


PostLink    Posted: Wed Jan 22, 2014 12:30 am    Post subject: MX 3000i Reply with quote

HK-Steve wrote:
Try this form to URC,

Worked for me.


Cheers
Steve


I just setup mx3000 editor but it doesent seem to work for the 3000i which i have it wont recognise the remote would you know any tricks to get this going?
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calabuig




Joined: 07 Oct 2008
Posts: 1



PostLink    Posted: Sat Mar 29, 2014 7:43 am    Post subject: Reply with quote

Hello, due to a hard disk crash I lost my MX-3000 editor software obteined directly from URC.
Now I send the form found in these forum, but URC doesn't want to help me.
I have this remote but I can't use it?
Could you help me, please?
Thanks in advance!
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CooperD




Joined: 18 May 2014
Posts: 1
Location: Glendale, CA


PostLink    Posted: Wed May 21, 2014 12:12 am    Post subject: same boat - need a paddle Reply with quote

I'm in the same boat here. An installer sold me an MX-3000 and MSC-400 several years ago, and now that I need a component change, they no longer support the older URC models. They're happy to sell me an entirely new remote system (from another manufacturer) at a multi-K pricepoint, but wont' touch my MX-3000 with a 10' USB cable.

I called URC, and tried the form, but they refused to offer me the software. They DID tell me that my dealer could give me the software if they wanted to. But my dealer says it's against their license with URC (which URC then denied, and insisted it was the dealer's choice). So now the dealer wants something in writing from URC giving them permission to offer me the software, which URC won't provide.

This is rediculous!

I'm even exploring ways to become an "authorized URC dealer" myself - anyone know where I can find the software so I can get out of this hell?

Thanks in advance.
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