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kal Forum Administrator
Joined: 06 Mar 2006 Posts: 17860 Location: Ottawa, Canada
TV/Projector: JVC DLA-NZ7
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Link Posted: Mon Oct 15, 2012 5:38 pm Post subject: SPF records? (people not getting emails sent from our site) |
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Seems more and more people that get automated emails from our website (IP 206.225.20.165) are not receiving them. These include forum notifications, password resets, and so on. People tell me that the emails are not in their junk mail folder either.
This led me to think about implementing SFP records. If I’m not mistaken, some email servers will not accept mail from domains without SPF records.
I have the following mail servers on my dedicated server:
POP3 server (incoming): MAIL.CURTPALME.COM
SMTP server (outgoing) : SMTP.CURTPALME.COM
and
POP3 server (incoming): MAIL.THEELECTRICBREWERY.COM
SMTP server (outgoing): SMTP.THEELECTRICBREWERY.COM
I contacted my hosting company and they said:
I took a look and it's not clear to me what options I should be picking on step 3 of 4 of this wizard. Anyone done this before? I do not send email from anywhere else. It all originates from my dedicated server (206.225.20.165).
I think something like this may work but I'm not sure:
Code: | v=spf1 a mx mx:mail.curtpalme.com mx:smtp.curtpalme.com -all |
Anyone have any hints?
Anyone see any other reasons why mail from my server isn't accepted by certain mail servers? Gmail seems to be the most affected. I confirmed that my IP isn't blacklisted.
Thanks!
Kal
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My basement/HT/bar/brewery build 2.0
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kal Forum Administrator
Joined: 06 Mar 2006 Posts: 17860 Location: Ottawa, Canada
TV/Projector: JVC DLA-NZ7
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Nashou66
Joined: 12 Jan 2007 Posts: 16171 Location: West Seneca NY
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kal Forum Administrator
Joined: 06 Mar 2006 Posts: 17860 Location: Ottawa, Canada
TV/Projector: JVC DLA-NZ7
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ecrabb Forum Moderator
Joined: 13 Mar 2006 Posts: 15909 Location: Utah
TV/Projector: JVC RS40, Epson 5010
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Link Posted: Mon Oct 15, 2012 8:15 pm Post subject: |
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Yep... At some point, I stopped receiving PM notifications by email, too.
As far as I know, Barracuda is a reputable company... You should be able to get off their list. The question is, are other mail servers blocking your email for the same reason the Barracuda list is.
SC
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kal Forum Administrator
Joined: 06 Mar 2006 Posts: 17860 Location: Ottawa, Canada
TV/Projector: JVC DLA-NZ7
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macgyver655
Joined: 22 Aug 2007 Posts: 8508
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Link Posted: Wed Nov 07, 2012 2:45 pm Post subject: |
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I'm curious if the recipients email could be blacklisted and that's why thy are not getting it. I have gmail and I get the monthly ads and pm messages fine and they don't go to junk.
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kal Forum Administrator
Joined: 06 Mar 2006 Posts: 17860 Location: Ottawa, Canada
TV/Projector: JVC DLA-NZ7
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Link Posted: Wed Nov 07, 2012 2:53 pm Post subject: |
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macgyver655 wrote: | I'm curious if the recipients email could be blacklisted and that's why thy are not getting it. I have gmail and I get the monthly ads and pm messages fine and they don't go to junk. |
Did you whitelist all emails from us in GMAIL? (Ie: told them it's "not" junk in your email settings).
I still get a lot of users who say they never get emails and it's mostly GMAIL. Some Google searches shows that Gmail really seems to do this more than other email providers.
Kal
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My basement/HT/bar/brewery build 2.0
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Nashou66
Joined: 12 Jan 2007 Posts: 16171 Location: West Seneca NY
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kal Forum Administrator
Joined: 06 Mar 2006 Posts: 17860 Location: Ottawa, Canada
TV/Projector: JVC DLA-NZ7
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Link Posted: Wed Nov 07, 2012 3:04 pm Post subject: |
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Nashou66 wrote: | I still am not getting private message notifications, they go directly to Junk mail and i then tell iCloud it is not hunk but it still doesnt help.
All other notifications like thread subscriptions work. |
That's the sort of thing I'm talking about: Gmail seems to somehow try and determine for you and ignore the rules you set. It's a common complaint.
Kal
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My basement/HT/bar/brewery build 2.0
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macgyver655
Joined: 22 Aug 2007 Posts: 8508
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Link Posted: Wed Nov 07, 2012 3:06 pm Post subject: |
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kal wrote: | macgyver655 wrote: | I'm curious if the recipients email could be blacklisted and that's why thy are not getting it. I have gmail and I get the monthly ads and pm messages fine and they don't go to junk. |
Did you whitelist all emails from us in GMAIL? (Ie: told them it's "not" junk in your email settings).
I still get a lot of users who say they never get emails and it's mostly GMAIL. Some Google searches shows that Gmail really seems to do this more than other email providers.
Kal |
After thinking about this now I don't remember if my messages come through my gmail or my hotmail. I just checked, I get them through my hotmail. I could switch it to my gmail if you want me to try.
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kal Forum Administrator
Joined: 06 Mar 2006 Posts: 17860 Location: Ottawa, Canada
TV/Projector: JVC DLA-NZ7
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macgyver655
Joined: 22 Aug 2007 Posts: 8508
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Link Posted: Wed Nov 07, 2012 3:35 pm Post subject: |
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kal wrote: | No need to test. Some GMAIL users have issues, some others do not. That much we know.
Kal |
True, but maybe it is a setting in their own mailbox as most people don't know how to make changes. Just seems odd that if it's only some recipients that it would be on the sending part.
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mac
Joined: 07 Nov 2012 Posts: 143
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Link Posted: Wed Nov 07, 2012 4:06 pm Post subject: |
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Kal. I went into my profile to change my email to try some stuff but somehow it kicked my account and now I cannot log in. I believe it kicked my email and now there is no email listed as i can't even do a forgot password thing. Can you fix it please? Thanks.
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mac
Joined: 07 Nov 2012 Posts: 143
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Link Posted: Wed Nov 07, 2012 4:08 pm Post subject: |
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Oh, and I set this account up under my gmail and the activation went to spam. This was the message:
"We've found that lots of messages from lded1.atcihosting.com are spam."
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mac
Joined: 07 Nov 2012 Posts: 143
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Link Posted: Wed Nov 07, 2012 4:16 pm Post subject: |
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Damn, can't even send my self a message without 5 posts, lol.
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mac
Joined: 07 Nov 2012 Posts: 143
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Link Posted: Wed Nov 07, 2012 4:16 pm Post subject: |
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test
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mac
Joined: 07 Nov 2012 Posts: 143
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Link Posted: Wed Nov 07, 2012 4:16 pm Post subject: |
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test
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mac
Joined: 07 Nov 2012 Posts: 143
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Link Posted: Wed Nov 07, 2012 4:26 pm Post subject: |
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mac wrote: | Oh, and I set this account up under my gmail and the activation went to spam. This was the message:
"We've found that lots of messages from lded1.atcihosting.com are spam." |
After opening the email in the spam section there was an X to select that said: "Remove label Spam from this conversation"
I selected it and sent a couple more PMs and they all went to my regular inbox. I'll keep watch of it.
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mac
Joined: 07 Nov 2012 Posts: 143
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Link Posted: Wed Nov 07, 2012 4:35 pm Post subject: |
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Ok, I fiddled some more with my macgyver655 account and looks like 2 things are going on. Apparently my account got inactivated. When I tried to do a lost password thing my 2 emails said they were not listed. I noticed that this was coming up by itself when trying to enter an email to send the password to: "macgyver566@gmail.commail.com" . When I entered this as the email to send the password to it excepted it but then said the account was inactive.
Could this commail thing be your issue?
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