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License

 
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ShadeRF



Joined: 31 Jan 2015
Posts: 1
Location: Atlanta, GA


PostLink    Posted: Sat Jan 31, 2015 12:41 am    Post subject: License Reply with quote


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What's the typical turn around on the license files? I sent in my purchase just a bit ago and looking forward to calibrating with my new lumagen mini. Thanks!
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kal
Forum Administrator


Joined: 06 Mar 2006
Posts: 15751
Location: Ottawa, Canada

TV/Projector: JVC DLA-RS56


PostLink    Posted: Sat Jan 31, 2015 1:54 am    Post subject: Reply with quote

Often the same day, often within hours - look for it soon!

Kal

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My basement/HT/bar/brewery build 2.0
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dadu007



Joined: 16 Apr 2010
Posts: 6



PostLink    Posted: Sat Feb 25, 2017 9:14 pm    Post subject: Reply with quote

Hi Kal,
I order a ChromaPure meter/software bundle kit earlier in the week.
Just received the package today and installed the software, which is looking for a license file.
From what I gather, I was supposed to also receive an email with a download link and license file.
I never received either...

I PMed you with all my pertinent order info.

Was hoping to play with this this weekend!
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kal
Forum Administrator


Joined: 06 Mar 2006
Posts: 15751
Location: Ottawa, Canada

TV/Projector: JVC DLA-RS56


PostLink    Posted: Sat Feb 25, 2017 10:27 pm    Post subject: Reply with quote

Hi Dan,

The licences are issued directly by ChromaPure so best to contact them directly at support@ChromaPure.com and they can assist and resend the licence.

Also check your SPAM folder or junk folder as that's likely where the licence file ended up.

Thanks for your order!

Kal

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dadu007



Joined: 16 Apr 2010
Posts: 6



PostLink    Posted: Sat Feb 25, 2017 10:45 pm    Post subject: Reply with quote

Tom sent it! Received!
Thx.
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kal
Forum Administrator


Joined: 06 Mar 2006
Posts: 15751
Location: Ottawa, Canada

TV/Projector: JVC DLA-RS56


PostLink    Posted: Sat Feb 25, 2017 11:19 pm    Post subject: Reply with quote

Enjoy! Good luck with the calibration!

Kal

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