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ShadeRF
Joined: 31 Jan 2015 Posts: 1 Location: Atlanta, GA
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Link Posted: Sat Jan 31, 2015 12:41 am Post subject: License |
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What's the typical turn around on the license files? I sent in my purchase just a bit ago and looking forward to calibrating with my new lumagen mini. Thanks!
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kal Forum Administrator
Joined: 06 Mar 2006 Posts: 17850 Location: Ottawa, Canada
TV/Projector: JVC DLA-NZ7
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dadu007
Joined: 16 Apr 2010 Posts: 6
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Link Posted: Sat Feb 25, 2017 9:14 pm Post subject: |
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Hi Kal,
I order a ChromaPure meter/software bundle kit earlier in the week.
Just received the package today and installed the software, which is looking for a license file.
From what I gather, I was supposed to also receive an email with a download link and license file.
I never received either...
I PMed you with all my pertinent order info.
Was hoping to play with this this weekend!
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kal Forum Administrator
Joined: 06 Mar 2006 Posts: 17850 Location: Ottawa, Canada
TV/Projector: JVC DLA-NZ7
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dadu007
Joined: 16 Apr 2010 Posts: 6
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Link Posted: Sat Feb 25, 2017 10:45 pm Post subject: |
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Tom sent it! Received!
Thx.
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kal Forum Administrator
Joined: 06 Mar 2006 Posts: 17850 Location: Ottawa, Canada
TV/Projector: JVC DLA-NZ7
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dsnyder0cnn
Joined: 22 Nov 2019 Posts: 1 Location: San Jose, CA USA
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Link Posted: Fri Nov 22, 2019 1:50 am Post subject: |
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I purchased the "X-Rite EyeOne Display 3 PRO + ChromaPure Standard + Accessories" bundle over five days ago. I've received the i1 Display Pro and accessories today, but I don't have a license file. Any idea what might have happened?
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kal Forum Administrator
Joined: 06 Mar 2006 Posts: 17850 Location: Ottawa, Canada
TV/Projector: JVC DLA-NZ7
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Link Posted: Fri Nov 22, 2019 1:58 pm Post subject: |
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dsnyder0cnn wrote: | I purchased the "X-Rite EyeOne Display 3 PRO + ChromaPure Standard + Accessories" bundle over five days ago. I've received the i1 Display Pro and accessories today, but I don't have a license file. Any idea what might have happened? |
Hi! Please email 'support@chromapure.com' and they will be able to assist. Cheers!
EDIT: I see you've also already done that and they've been in contact. Happy calibrating!
Kal
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