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kal Forum Administrator
Joined: 06 Mar 2006 Posts: 17860 Location: Ottawa, Canada
TV/Projector: JVC DLA-NZ7
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Link Posted: Wed Dec 19, 2012 10:33 pm Post subject: RANT- Anyone ever have to deal with barracudacentral.org? |
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Barracudacentral.org is a service used by email providers to block spam. If you get listed with them, then there's a good chance your emails won't get through.
Barracudacentral.org has my dedicated server IP (20.225.20.162) blacklisted causing some mail to bounce back with messages like:
(reason: 554 Service unavailable; Client host [lded1.atcihosting.com] blocked using Barracuda Reputation; http://www.barracudanetworks.com/reputation/?r=1&ip=206.225.20.162)
Upon investigating, turns out that they've actually blacklisted what appears to be EVERY SINGLE IP owned by my hosting company:
206.225.16.[1-255]
206.225.17.[1-255]
206.225.18.[1-255]
206.225.19.[1-255]
206.225.20.[1-255]
206.225.21.[1-255]
206.225.22.[1-255]
206.225.23.[1-254]
Basically anything that resolves to a HOSTIRIAN.COM or ATCIHOSTING.COM server (Hostirian bought out ATCHosting a few years ago) seems to be blacklisted. There may be others.
Hostirian's been looking into it for a week now, barracudacentral.org isn't answering my emails. Probably because they use their own spam lists. (I don't always get a bounce back which is worse... sometimes clients just don't get my emails).
Everyone else gives these IPs a clean bill of health when I check with:
http://www.mxtoolbox.com/blacklists.aspx
Googling barracudacentral.org comes up with all sorts of issues about them being non-responsive. Their spam checking software uses heuristics or other automated means to mark IPs as spam which makes it fast/intantaneous.
I'm getting very annoyed!
Kal
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My basement/HT/bar/brewery build 2.0
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kal Forum Administrator
Joined: 06 Mar 2006 Posts: 17860 Location: Ottawa, Canada
TV/Projector: JVC DLA-NZ7
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Link Posted: Wed Dec 19, 2012 10:41 pm Post subject: |
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For my own records:
I resubmitted yet another request to be removed from their lists on Dec 19, 2012. Confirmation number is BBR21355956736-51604-27728.
Text submittted (along with IP, email, phone number):
Quote: | You seem to have blacklisted every single IP owned by my hosting company:
206.225.16.[1-255]
206.225.17.[1-255]
206.225.18.[1-255]
206.225.19.[1-255]
206.225.20.[1-255]
206.225.21.[1-255]
206.225.22.[1-255]
206.225.23.[1-254]
Basically anything that resolves to a HOSTIRIAN.COM or ATCIHOSTING.COM server (Hostirian bought out ATCHosting a few years ago) seems to be blacklisted.
Why? I'm in the middle of this IP range and run a dedicated server with 2 websites that sends out emails to opt-in only newsletter subscribers, forum notifications, and email responses to customers writing to me directly.
The two sites are:
www.TheElectricBrewery.com
www.CurtPalme.com
I am not blacklisted anywhere else. I'm not sure why I'm blacklisted here. It's affecting my bottom line running my businesses.
Thank you. |
I swear you spend about 80% of your time running a business doing things that are not core to progress or your actual business.
Kal
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My basement/HT/bar/brewery build 2.0
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ecrabb Forum Moderator
Joined: 13 Mar 2006 Posts: 15909 Location: Utah
TV/Projector: JVC RS40, Epson 5010
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Link Posted: Wed Dec 19, 2012 10:44 pm Post subject: |
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kal wrote: | I swear you spend about 80% of your time running a business doing things that are not core to progress or your actual business. |
This.
SC
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CIR Engineering
Joined: 25 Aug 2008 Posts: 4264 Location: Chicago USA & Berlin Germany
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Link Posted: Wed Dec 19, 2012 11:47 pm Post subject: |
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ecrabb wrote: | kal wrote: | I swear you spend about 80% of your time running a business doing things that are not core to progress or your actual business. |
This.
SC |
+1
I'm sorry to hear of this Kal. What a bunch of BS. It seems like this sort of thing is common place now a days... the all mighty computer, we are powerless to change settings against it Whatever!
Just try and stick it out!
craigr
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www.CIR-Engineering.com - craigr@cir-engineering.com
Phone: 865-405-6892
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kal Forum Administrator
Joined: 06 Mar 2006 Posts: 17860 Location: Ottawa, Canada
TV/Projector: JVC DLA-NZ7
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Link Posted: Fri Jan 18, 2013 6:01 pm Post subject: |
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Fast forward to today... I'm still blacklisted with Barracuda after my hosting company has put in multiple requests to be de-listed (or explain why it's listed). They've never heard from them.
So I've signed up for Amazon Web Services (AWS) to get access to Simple Email Service [SES] and we'll see how it goes. It's cheap too. About $10 for 100K emails sent. Deliverability should be pretty good here which is the main reason to use them.
My concern is the low price. It sees rediculously low compared to other service providers but I'm assuming it's only because Amazon is obviously huge and they *already* have a massive infrastructure in place. This is not their bread and butter either.
Eventually I may move everything over...
Kal
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