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Barry
Joined: 01 Feb 2007 Posts: 186 Location: Los Gatos , Ca.
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Link Posted: Sun Jan 30, 2011 12:45 am Post subject: PowerDVD crashing "CLhelper.exe" error |
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About a week ago I started to be unable to use my PowerDVD 8 to watch anything. The start of the program caused an error "CLHelper.exe" has problems and forced to close.
I jumped through a lot of hoops and forums to finally find the answer:
http://forum.cyberlink.com/forum/posts/list/15/14547.page
Anti-virus SW seems to be conflicting with the launch of CLhelper which seems to lead to an inability to play any media "unsupported media" messaging.
Simply turning off Avast was not sufficient. I had to uninstall it as no changes to the configuration seemed to work.
The same was true for those using Avira except tehy were able to sufficiently disable it to get it to launch CyberDVD.
So I thought others would have the same problem and wanted to post the solution to save a few the pain of trying to debug it.
_________________ Addicted to buying cool used expensive toys...(especially CRT projectors) Barco 1209, 1208 and Elektra Espresso Maxi2 most recent additions.....
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LOTREE
Joined: 19 Mar 2006 Posts: 401 Location: Paradise, Newfoundland
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Link Posted: Sun Jan 30, 2011 4:11 am Post subject: |
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Thanks for the heads up as I have PDVD and generally install Avast or Avira. Currently though the HTPC is stand alone with no internet access thus no need for anti-virus, at least for now.
_________________ Zenith Pro 1200x | Electrohome ECP 4500 | Yamaha HTR-5740 | HTPC & Speaker build to follow
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