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greg_mitch
Joined: 03 May 2006
Posts: 5321
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 Link Posted: Mon Nov 02, 2009 2:01 am Post subject: Logitech Harmony 1000 Class Action Suit Settlement |
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Got this in my email the other day...
| Quote: | Dear Harmony 1000 Owner,
This e-mail contains important information regarding the use of your Harmony 1000 remote control. Please read on in case this information pertains to you.
On behalf of the entire Harmony team, I would like to thank you for choosing a Harmony remote control. Our goal is to offer you the best-possible experience with a universal remote control. To that end, we are focused on continuous improvement in our products – based on input from our customers. Your satisfaction with our product is very important to us and we hope that your Harmony remote is fulfilling its promise as the one remote that brings it all together, making your entertainment fun and simple.
Best regards,
Ashish Arora
Vice President and General Manager
Logitech Harmony Remotes
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Looks like there was some Z-wave issues and they will give you an 890 in return that does work with Z-wave.
I don't want the 890 and I don't use Z-wave so I am not going to use this...but thought it would be nice for people here to know.
Here is an AVS thread about it...
http://www.avsforum.com/avs-vb/showthread.php?p=17456277
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Nashou66
Joined: 12 Jan 2007
Posts: 16171
Location: West Seneca NY
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| Link Posted: Mon Nov 02, 2009 2:19 am Post subject: |
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I think its a scam, I got that e-mail at both my .mac and my excite emails, I am only registered at .mac with logitech but, I am using both e-mails for my Bellow sales via Curtpalme.com . so its a phishing e-mail i would presume. If it was legit i would have got only one e-mail at my .mac account. Also when i forst got the e-mail last week i did a google search for class action lawsuit against logitech, i found nothing. this was about 7 days ago.
EDIT, Also the general manager is not that guy at the bottom of the letter its Kate Lathen. also i did a news search on my Sharebuilder account for logiteck and there was no news on a law suit which always show up on stock news sites, its a scam. look up that guys name he's some professor and some other people, nobody from Logitech.
Athanasios
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ecrabb
Forum Moderator
Joined: 13 Mar 2006
Posts: 15909
Location: Utah
TV/Projector: JVC RS40, Epson 5010
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rod
Joined: 18 Mar 2006
Posts: 418
Location: Northern Ontario, Canada
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| Link Posted: Tue Nov 03, 2009 12:51 am Post subject: |
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I can't see that as a bargain. I have the 880 (same structure as the 890 they are giving as replacement) and the 1000. The 890 is not in anyway near the 1000. For one thing the 1000 is a large touch screen and the interface is significantly more intuitive. Unless Logitech is allowing you to keep the 1000 it's a bad deal, otherwise it's a good deal.
I am registered but received nothing from logitech. Anyone know an email address to send an inquiry to?
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Rod
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greg_mitch
Joined: 03 May 2006
Posts: 5321
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| Link Posted: Tue Nov 03, 2009 12:53 am Post subject: |
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If I read everything correctly (I just skimmed it) if you have the original receipt...or a copy of the credit/debit statement showing purchase, then you can get an 890 and keep your 1000.
If you have neither but have a registered 1000, you have to send in your 1000 for the replacement.
I bought mine on eBay but then registered it. I don't think that eBay would be considered a legit transaction but I might try just to see if I can get another remote for free??
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rod
Joined: 18 Mar 2006
Posts: 418
Location: Northern Ontario, Canada
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| Link Posted: Tue Nov 03, 2009 1:10 am Post subject: |
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read the article. suppose it's limited to USA. if you can get an 890 out of it for free and keep the 1000 I'd jump on it. I got screwed by logitech because of the charger issue for 880's and left in the cold by logitech support to deal with a know manufacturer's defect.
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Rod
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cojake76
Joined: 16 Dec 2009
Posts: 1
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| Link Posted: Wed Dec 16, 2009 3:09 am Post subject: Is this real? |
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I also got the email. Did anyone try this?
Jake
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